(0 item) - $0.00

You have no items in your shopping cart.

Customer Service

Shipping & Delivery
When we receive your order, we ship out all items ASAP. Once your order is shipped, you will receive a delivery confirmation number (USPS) or a tracking number for UPS Delivery Methods. In certain circumstances, your order will be delayed an extra 1-2 business days because of our billing verification procedures. Halo-Direct.com takes numerous steps to ensure fraud protection for the safety of our customers. If your order cannot be verified, it will be cancelled and you will receive an e-mail from our customer care staff stating that your order could not be processed. Halo-Direct.com reserves the right to deny any order at its sole discretion.
Privacy & Security
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, will only be used  to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, If at any time you would
like to unsubscribe from receiving future emails, simply click the unsubscribe link..

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.Halo-Direct.com/customer-service#answer2.

Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.


Returns & Replacements
As a customer of Halo-Direct you have a 14 day return policy from the time that you receive the shipment (tracked through shipping carrier). If within the 14 days you are not satisfied, you may send your product back through our return policy guidelines that are explained further in this section. The customer is responsible for all shipping costs of the product being shipped back to our warehouse. The item that you are returning must be in original condition. This means the product must be fully operating to its maximum ability and MUST be in original packaging. It must be in a “resale condition”.  Any product sent back that has cosmetic or other damage, will be denied and no refund will be issued. If the item that you are returning is received by Halo-Direct.com and does not meet our criteria of "resale condition," we will not issue any credit.  Also, if you return a product that qualified you to receive free shipping, you will be charged $4.95. Example, you purchase 5 car chargers and the total comes out to $52.00. If you return one of the car chargers that would make your order amount less than $50.00, you will be refunded the product you returned, but you will be charged $4.95, which would be the standard shipping and handling flat fee if your order did not amount to $50 or higher+. Shipping and handling fees are non-refundable.
Your order with Halo-Direct.com is safe and secure. We use the latest encryption technology to make sure your information is safe and secure. We use daily website monitor software to make sure our site is 100% safe and secure. You can shop safetly at Halo-Direct.com
Viewing Orders
Complete order history along with tracking information is made available to all our customers. When placing an order be sure to open an account and your complete order history will be saved.
Updating Account Information
Updating account information is easy. Click the "My Account" link at the top of this page and login with your username and password. There you will be able to change any contact information you would like.